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Club News


23 September 2020

The main reception at the Utilita Energy Stadium is now temporarily CLOSED. 

This comes after the club recently announced The Yorkshire Payments 1911 Reception had initially reduced its opening hours, amid the growing threat of COVID-19. 

The best way to now contact the club is BY PHONE (01274 773355) - with lines open on Wednesdays, Thursdays and Fridays between 10.00am and 3.00pm - or via e-mail at

Visitors to the Utilita Energy Stadium will now only be admitted via APPOINTMENT ONLY

Supporters are advised, for general enquiries, to e-mail

For all iFollow queries, please e-mail and for all ticketing enqueries e-mail

Supporters are also reminded that the ticket office at the Utilita Energy Stadium remains CLOSED until further notice, while The City Shop remains open between 10.00am and 4.00pm, from Monday to Friday. 

The City Shop’s revised opening hours are as follows:

Monday - Saturday - 10.00am - 4.00pm

Sunday - CLOSED

When visiting the main reception and The City Shop at the Utilita Energy Stadium, supporters are asked to observe social distancing at all times, use the hand sanitizers provided and wear a face covering inside.

For all iFollow-related enquiries, supporters are reminded to contact the club’s dedicated iFollow help lines by e-mailing or phoning 01274 773355 - between 10.00am and 3.00pm on Wednesdays, Thursdays and Fridays.

To contact the main reception at the Utilita Energy Stadium, please call 01274 773355 or e-mail

Please CLICK HERE to get in touch with The City Shop. 

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